We are a charity that knows the importance of mental health (or minds) and we help those who contact us by giving them information, advice and providing services.
It explains how we use your personal data/ information. If you need help in understanding anything you can ask a grown-up who you trust to go through it with you.
Personal data is any information about you (your information). For example, your name, where you live and how old you are is your personal data. Some types of personal information have to be treated with extra care because it is more sensitive for example information about your mental health (or mind) and information about the health of your body.
We collect personal information from the people who want us to work with them so that we can do our best to help. For example, we may hold:
We use your information to help us to support you. We may use your information to:
We only share your information with other people if you have told us to or if you might be in danger and sharing this information will help keep you or someone else safe, or if we are required by the law to share this information with another organisation.
The law says we must give you information about how we use your information. We have to make sure your information is right, used properly, kept safely and only used for the reasons that you gave it to us.
We can only use your information when we have a reason to under the law. For example:
We only keep your information for as long as we need it and then we delete all of your records securely.
All of our staff must keep your information safe and confidential (which means not sharing it with other people unless the law allows them to). We have security in place to stop your information being lost or used in the wrong way. Only the people who need to will have access to your information.
You have a number of rights over our use of your personal information. For example:
You can ask us to provide more information about these rights if you need, just contact us using the information below.
If you need to ask any questions about how we use your personal information please contact our Supporter Services team at [email protected] or on 01492 879907.
Please with your question say that you are asking about the “Children’s Privacy Notice” so that we can make sure we give you a clear and easy to understand reply.
You can contact the Information Commissioner’s Office, who is in charge of making sure that organisations handle personal information correctly. The contact details are:
If you would like to do this, it might be helpful to ask an adult to assist you (but this is not needed).
